Contact Us
Technical Support
The first level of technical support is provided through your local support channels.
Bug Reports
Please check the Known Bugs page for answers to your questions before reporting possible bugs.
- Bug Reports for Version 4.0.2 should be sent to the Fire Applications Help Desk (below).
- Bug Reports for the Version 4.1 Beta test should be sent to Larry Bradshaw.
Fire Applications Help Desk
Primary user support for FireFamilyPlus installation and use is provided by the U.S. Forest Service Fire and Aviation Management Fire Applications Help Desk.
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Training
FireFamilyPlus is used in the S-491 Intermediate National Fire Danger Rating System course.
The pre-work for S-491 requires that you download and use a FireFamilyPlus database, including all the files necessary for the pre-work and classroom exercises. It is available in two formats:
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Tips, Tricks, and Information
We have developed a number of tips for using FireFamilyPlus more effectively. These publications are available in PDF format. 1
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