Contact Us

Technical Support

The first level of technical support is provided through your local support channels.

Fire Applications Help Desk

Primary user support for FARSITE installation and use is provided by the U.S. Forest Service Fire and Aviation Management Fire Applications Help Desk.

• Phone at 866-224-7677 or 360-326-6002,
• E-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
• Website: https://fam.nwcg.gov/fam-web/

The National Support Desk is available for help with software issues only and cannot deal with fire behavior questions.