FireModels.org - FARSITE Known Bugs

FARSITE Known Bugs

Known Bugs

If you find bugs in the program, please check this list to see if it has already been reported. If your own special bug is not listed, please report it to the National Support Desk.

Help systems in version 4.0 and later

Item 001

Description

In the FARSITE online help system "Related Topics" and navigation buttons at the bottom of many pages are replaced with a small grey box with a red dot. Clicking the grey box has no effect. This appears to be a problem with the Windows 2000 and earlier operating systems. Windows XP and 2003 operating systems do not appear to have the problem.

This problem also appears in the S-493 pre-classroom lesson materials (.chm files).

Status

The problem is completely described in Microsoft Knowledge Base article 822989.

Fix

Install Windows 2000 Service Pack 4 (SP4) or Critical Update 811630 (use the above link). If SP4 is installed and the symptoms persist you need to unregister the HTML Help ActiveX control and then re-register it, by running the following two commands from a command prompt:

regsvr32 /u :winntsystem32hhctrl.ocx
regsvr32 :winntsystem32hhctrl.ocx

Before applying any of the above fixes to agency owned computers you should check with your IT people. Forest Service users should contact the End User Support Center and reference Ticket #982672, they should then help you install Critical Update 811630. This problem will also be fixed Forest Service wide with the installation of Service Pack 4.

Item 002

Description

When you open the FARSITE or FlamMap Help systems the content pane gives a "Page Not Found" message. This problem is found on machines with Windows XP and 2003 Operating Systems.

It can affect all compiled help files (.chm) including the S-493 pre-classroom lessons.

Status

This problem is completely described in Microsoft Knowledge Base article 902225.

Fix

It is suggested that individual users follow Method 2 described in Microsoft Knowledge Base article 902225.

Item 003

Description

Program crashes when user selects Vector Output Files, Optional ASCII Format from the Export/Output Menu. The error typically occurs immediately after the program finishes calculating fuel moistures for the simulation. The user may or may not get a “Referenced Memory Error” with the program shutting down when this error occurs.

Fix

A new executable can be accessed and downloaded from this site. The user only needs to replace the current version of the farsite4.exe with the new executable.

farsite4.exe (2.015 MB) is only the executable file for the program and assumes the user has previously installed FARSITE version 4.0. If you have not previously installed FARSITE please proceed to the Downloads Section and acquire the full installation package.

Last Updated ( Thursday, 29 May 2008 )

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